Privacy Policy

Last updated: July 18, 2026

Stagetic ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our application, and access our AI-powered interior design visualization services (collectively, the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use the Service.

1. Information We Collect

We collect the following types of information to provide and improve the Service:

• Account information: email address, name, and hashed password when you register
• Content you upload: images, sketches, floor plans, and room photos you submit for AI processing
• Usage data: features used, render history, credits consumed, timestamps, and interactions with the Service
• Payment information: processed securely by our third-party payment processors. We do not collect, view, or store your full credit card numbers, banking details, or payment credentials
• Technical data: operating system, device information, browser type, IP address, and cookies (see our Cookie Policy)

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the AI rendering Service
• Process your subscription and manage your account
• Send service-related communications (billing, updates, security alerts, and support)
• Monitor and analyze usage trends to improve the Service and develop new features
• Detect, investigate, and prevent abuse, fraud, or unauthorized use

3. Data Sharing and Third-Party Providers

We do not sell, rent, or trade your personal information. To operate the Service, we may share your data with trusted third-party providers under strict confidentiality restrictions:

• AI Infrastructure and Platform Providers: Cloud-based AI APIs and generation platforms are used to process your rendering requests. These providers are contractually restricted from using your uploaded content or outputs for their own model training or improvement
• Payment Processors: Established third-party payment gateways for secure payment processing and subscription billing
• Hosting and Backend Services: Industry-leading cloud hosting and infrastructure providers for secure data storage, hosting, and transactional email delivery
• Legal Requirements: When required by law, subpoena, or to protect our rights, property, or safety

4. Data Retention

We retain your personal data for as long as your account remains active. Upon your request to delete your account or termination of the Service, we will permanently delete or anonymize your uploaded images, rendered outputs, and account profile within thirty (30) days, except where we are legally required to retain certain financial or transactional records under applicable law.

5. Your Rights and Data Control

You have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you
• Right to Rectification: You may request correction of inaccurate or incomplete personal data
• Right to Erasure: You may request deletion of your personal data, subject to certain legal exceptions
• Right to Data Portability: You may request your personal data in a structured, commonly used, machine-readable format
• Right to Restrict Processing: You may request that we limit the processing of your personal data in certain circumstances
• Right to Object: You may object to the processing of your personal data for direct marketing or where processing is based on our legitimate interests
• Right to Lodge a Complaint: You may file a complaint with your applicable data protection authority if you believe your rights have been infringed

You can delete your uploaded images, stages, and rendered outputs directly within your account dashboard at any time. To exercise any of these rights or to request permanent deletion of your entire account, contact us at hello@stagetic.com. We will respond to your request within thirty (30) days.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest, strict access controls, and secure server environments. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Legal Basis for Processing (EU/EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:

• Contract performance: processing necessary to fulfill our obligations under the Terms of Service (e.g., managing your account and delivering AI renderings)
• Consent: where you have given clear, explicit consent (e.g., optional cookies, communications)
• Legitimate interests: for security monitoring, fraud prevention, and analyzing user trends to improve our Service, provided these interests do not override your privacy rights

8. International Data Transfers

Your data may be transferred to, stored, and processed in various jurisdictions where our providers operate. For users located in the EU/EEA/UK, whenever we transfer your data outside the EEA, we ensure a similar degree of protection is afforded to it by utilizing Standard Contractual Clauses (SCCs) approved by the European Commission, or other valid legal transfer mechanisms.

9. Children's Privacy

The Service is not directed at or intended for individuals under 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe a child has provided us with personal data, please contact us immediately, and we will take steps to delete it from our servers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this policy and, where appropriate, via email or a prominent notification within the Service.

11. Contact

For any privacy-related inquiries, data requests, or questions, please contact us at hello@stagetic.com.